Management Consulting in Practice
This authoritative new book explores the relationship between top management consultant teams and their clients.
This authoritative new book explores the relationship between top management consultant teams and their clients. It presents through a series of case studies, from both the private and public sectors, best-practice consulting at the sharp end of contemporary management across all management disciplines.
The case studies are drawn from the MCA Awards, which recognise Best Practice in all the categories of management. Firms present qualifying client engagements for evaluation by a distinguished panel drawn from industry and academia.
Each case study explores a unique business situation and the way it was tackled by the team, and also examines how those teams responded to challenges during their projects and the unexpected lessons they learned. The case studies are embedded within an explanatory framework that draws out common themes, relates the case studies to generic models, and discusses how their approaches can be applied in other businesses.
Case study clients include the International Olympic Committee, Sun Microsystems, Apache Corporation, Aon, Tesco, BT Business, MoD, Westminster City Council, BAE Systems, GCHQ, Sainsbury’s Supermarkets, Home Office, Transport for London, and NHS Trusts.
REVIEWS :“No element of modern management goes uncovered. A clear
demonstration of the tangible and intangible benefits that can result
from a client-consultant relationship.”
MBA Business
“Czerniawska [is] one of the world’s leading commentators on the
consulting industry.”
Consulting to Management
“Management consultants – or at least the benefits they bring –
are regarded with a good deal of scepticism by big business, and the
media delight in telling us of big government project failures. This
book does a great job of redressing the balance.”
Professor Robert Worcester, Chairman, MORI
“This book illustrates clearly the experience of working with
consultants and the tangible and intangible benefits that can result
from an effective client-consultant relationship.”
Martin Whiteley, Managing Director, Capita Consulting
“Whether a proficient consultant or experienced user, this book
provides rich food for thought.”
Professor Timothy Clark, Durham Business School
Paperback, 304 Pages, Dimensions 234 x 153 MM Language English.
1 The power of working together
2 What sets excellent consulting apart?
3 Change management
4 Human resources
5 Operational performance
6 Business strategy
7 Technology exploitation
8 Outsourcing
9 Electronic trading
Paul May is a business technology author, consultant, systems architect and business development executive. Paul formed the independent e-commerce consulting practice Verista in 1998. He has since undertaken strategy and implementation projects with well-known global companies such as BP Amoco and Siemens, and with business-to-consumer and business-to-business e-commerce startups in the UK and USA.